Copyright ©  Joe Gunnels Tours 2017

CANCELLATION & REFUND POLICY


If for any reason the transit department has to cancel a tram tour, even at short notice, we WILL refund your entire amount you were charged. If you decide to cancel your tour completely, you must notify us at least 24 hours prior to your tour date and time. We will refund all but 5% of the total you were charged. If you choose to change your tour date and/or time, there will be no penalty for that, providing you let us know at least 24 hours prior to the tour. Last minute count changes and/or NO SHOWS will not be refunded.


SPECIAL NOTE: 

If you are wanting to book a tour on Saturday or Sunday for the same day, or if you are wanting to make a reservation less than 2 hours prior to departure time on any day, please call 479-253-9572 and speak to the Customer Service Rep at the Transit Office directly, as we may or may not get your reservation request in time to process it and confirm the booking with you. Thank you!


IMPORTANT - PLEASE READ


Due to tram tours selling out, we recommend that you book your reservation now by clicking on any of the Buy Tickets Now buttons on this site.


You will receive an immediate confirmation and a link to your e-Tickets that you can either print and bring with you or simply show on your cell phone or tablet when you arrive at the tram tour office, located at 137 West Van Buren Street, Eureka Springs. 


If you are unable to print the confirmation and/or get your e-Tickets, please keep a copy of the email on your phone or tablet and show it to the Customer Service Representative at the transit office as proof of confirmation.


For tentative (non-guaranteed) reservations, please email us at joe@joegunnelstours.com. We will NOT hold any seats for you, but based on availability you will be able to pay when you arrive instead of in advance.








TRAM TIMES & PRICES 


March 14 thru 25, 2017 for Spring Break

March 31 and April 1

April 6, 7 & 8 - 13, 14 & 15 - 20, 21 & 22 - 27, 28 & 29

May 1st through October 31st - 7 Days a week

November dates to be determined


Tram Tours Depart at 1:00 PM and 3:00 PM only.*


Adults are $16.75 including tax (12 yrs old and up)**

Children are $7.85 including tax (3 thru 11 yrs old)**


*Groups tours of 15 or more people can schedule tours at 8:30 AM, 10:00 AM and 11:30 AM, in addition to the 1:00 PM and 3:00 PM tour times. Call to reserve!

**There is a $1.00 per ticket processing fee added also.


PARKING & OTHER INFO


When you take the tram tour, parking is FREE at the Park and Ride Lot located at the transit office at 137 west Van Buren. Another great reason to take the tour!


CANCELLATION & REFUND POLICY


If for any reason the transit department has to cancel a tram tour, even at short notice, we WILL refund your entire amount you were charged.


If you decide to cancel your tour completely, you must notify us at least 24 hours prior to your tour date and time. We will refund all but 5% of the total you were charged.


If you choose to change your tour date and/or time, there will be no penalty for that, providing you let us know at least 24 hours prior to the tour.


Last minute cancellations and/or NO SHOWS will not be refunded.